The Landlord Engagement Toolkit: A Guide to Working with Landlords in Housing First Programs


This toolkit is meant to be a practical “how to” guide to working with landlords in the context of a Housing First program. It will help program providers build effective, lasting relationships with landlords. Although many aspects of the toolkit will apply to a wide range of programs, the toolkit focuses on programs that offer participants a rent supplement in scattered site housing in the private rental market. This toolkit presents a set of ideas, approaches and resources that program providers may choose from and adapt to their own practice.

Published By: Employment and Social Development Canada

Publication Date: 2017

View The Landlord Engagement Toolkit

Niagara Knowledge Exchange & Community Calendar

The Value of Volunteering @ Online
Oct 18 @ 1:00 pm – 2:00 pm

When placing a value on volunteering, it has become common place to use a wage replacement formula, multiplying the number of volunteer hours by an hourly wage (using minimum wage or industry pay rate scales) and to come up with a dollar value for the volunteer time. Others have tried to calculate the fair market value for the service provided (a tutoring session, a meal delivered, a strategic planning session facilitated). While talking about the thousands, millions, or billions of dollars worth of time or service given captures peoples’ attention, it still falls short of capturing the full story.

This webinar will provide an overview of the models and tools available to measure impact, provide highlights from the Conference Board of Canada’s recent discussion paper, The Value of Volunteering, and introduce participants to the Value of Volunteering Wheel, launched during National Volunteer Week 2018.

At this webinar we will:

  • Explore different types of value generated from volunteering
  • Describe challenges in calculating the value and impact of volunteering
  • Identify models and tools available to help measure the impact of volunteering

This webinar is hosted by CharityVillage.

Application Deadline: Social Enterprise Pitch Competition @ Online
Oct 19 all-day

Innovate Niagara’s Social Enterprise Pitch Competition is in partnership with the ONE Social Enterprise Partnerships – Southwestern Ontario.

A panel of industry experts will review the applications and select the top five Social Enterprises. The selected enterprises will have the opportunity to present at the Social Enterprise Pitch Competition on November 27, 2018 in front of a panel of judges and live audience for a chance to win the grand prize of $2,500 or the people’s choice prize of $500.

Click here to access the online application form.

This competition is administered by Innovate Niagara.

Reaching In, Reaching Out: Promoting Resilience in Adults and Young Children @ ECCDC
Oct 19 @ 1:00 pm – 4:00 pm

Please Note: This training is provided over 4 dates (3 hrs workshops).
Friday October 12, 19 and Friday November 2, 9 2018

The cost for this workshop is $80.00 which includes all sessions, light refreshments and all training materials.

RIRO Resiliency Skills Training is an evidence-based, two-part program for service providers who work with children from birth to eight years.

Part 1: Introduces adults to key resiliency research and skills that enhance self-regulation skills and promote a “resilient” perspective and flexible approach to handling conflict, problems and everyday challenges.

Part 2: Helps adults apply the resiliency skills directly with children by:

  • increasing their understanding of children’s thinking and behaviour
  • supporting children’s development of seven critical abilities associated with resilience
  • introducing child-friendly approaches using children’s literature, puppets and resilience-building activities.

This workshop is hosted by the Early Childhood Community Development Centre (ECCDC).

Healthfest 2018
Oct 20 @ 9:00 am – 2:00 pm

Drop in to browse the room of exhibitors and grab a healthy snack. Bring the kids to enjoy some of the features in store especially for them.

There will be guest speakers throughout the day.

This event is hosted by Wainfleet BIC Church.

Niagara Health Expo @ Hotel Dieu Shaver Health and Rehabilitation Centre
Oct 20 @ 10:00 am – 2:00 pm

Come to the Niagara Health Expo to connect with doctors, healthcare practitioners and wellness specialists.

Visitors can meet exhibitors, ask questions, view demonstrations, try samples, participate in activities and tests, attend expert speaker sessions, and get free chances to win prizes.

A 50/50 draw and a silent auction will be featured to support the Hotel Dieu Shaver Foundation. The first 100 people to enter the Expo will receive a gift bag filled with items from our event partners.

The one day shop for health and wellness will cover an array of services and products, from head to toe. Get tips on prosthetics and orthotics, home health care, personal injury law, hearing aids, breast assessment, mental health, vision, dental, chiropractic, Family Doctors, COPD, fitness training and Pilates, pharmacies, naturopathic medicine, foot care, and much more.

This event is hosted by Divine Media.

Promoting Racial Justice in Health Care: How Discrimination Affects Our Mental Health @ Brock University - South Block 203
Oct 22 @ 11:00 am – 1:00 pm

Presented by: Uppala Chandrasekera, Director of Public Policy, Canadian Mental Health Association Ontario

Those of us who work in health care often believe that because we are part of a helping profession, we are immune to discrimination. Yet discrimination persists – it impacts service users, service providers, organizations and the entire health care system.

This lecture will explore the causes and impacts of discrimination on mental health and identify opportunities and resources for addressing discrimination at an individual, organizational and systems level.

This event is free and open to the Brock Community. Faculty and students are encouraged to attend.

The Yosif Al-Hasnawi Memorial Lecture Series: Promoting Racial Justice in Health Care is named in memory of a first-year Medical Sciences student who died in the service of another in 2017. Yosif had dreams of becoming a doctor and hoped to one day make a difference in the world.

This event is hosted by Brock University.

System Mapping Webinar @ Online
Oct 23 @ 11:00 am – 1:00 pm

System mapping is an essential step in rolling out a system planning approach to preventing and ending homelessness. System mapping involves a series of activities that achieve a comprehensive view of a community’s resources connected to homelessness.

Specifically, system mapping includes:

  • An up-to-date resource directory for all services available to people at risk of or experiencing homelessness in a community.
  • Mapping of the locations of the various community resources to discern location patterns.
  • Categorization of all programs by target population, eligibility criteria, geographical scope, service model and focus.
  • Real-time occupancy report to show what spaces are available in services.
  • Clear eligibility criteria, access/referral process for those looking for help.
  • Feedback loop from clients/users of services to each of the resources.
  • Performance indicators to track community demand and feedback on services.

This webinar will provide participants with a comprehensive view of system mapping and present some on-the-ground initiatives from Lethbridge, AB and St. John’s, NWD.

Lethbridge’s approach has mobilized diverse funders and service providers to create a real-time system map that connects the dots for people in need, as well as policy makers and funders.

St. John’s has focused on understanding the needs and of the housing and homeless sector with a comprehensive research approach to system mapping that is unearthing significant insights into the workings of the system of care.


  • Dr. Alina Turner – Principal, Turner Strategies
  • Marty Thomsen – Manager, Community Social Development, City of Lethbridge
  • Jennifer Tipple, Performance Management Planner, End Homelessness St. John’s, NWD
  • David French – Director of Policy and Planning, A Way Home Canada

This webinar is hosted by the Systems Planning Collective.


Ontario Trillium Foundation

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Niagara Knowledge Exchange is powered by a Niagara-wide network of people for collaboration, planning, learning, innovation and community action toward a stronger future for Niagara. We work hard to help foster a culture of Niagara-focused research and evidence-informed planning to support your community development innovations. To learn more about Niagara Connects, please visit our central website: or contact us: Email:, Phone: 905-688-6236
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