Language Interpretation Services Trained to Work with Vulnerable Populations in Niagara & Hamilton

INCommunities (formerly known as Information Niagara) is a leader in connecting residents of Niagara and surrounding areas to essential human services. With geopolitical trends indicating higher numbers of refugees and immigrants assimilating to new cultural environments, demand for providing service to non-English speakers and those with limited-English proficiency is increasing.

INCommunities is a community information centre that has been connecting people to services for over 40 years. Through four programs, including the 211 Helpline, Niagara Community Information Database, Volunteer Connections Program, and Language Interpretation Services, INCommunities is dedicated to its mission of strengthening communities by bringing people and services together.

Interpreters Niagara-Hamilton (INH)
Interpreters Niagara-Hamilton (INH) is a vital community program that offers a point of connection to non-English speakers with local service providers.

Established in 1987, INH is an integral liaison in reducing language barriers between service providers and their clients. In 2016, INH served over 750 clients in various social service sectors, including counselling, social assistance, healthcare, education, legal, and child welfare matters.

INH offers interpretation services in the Niagara Region and City of Hamilton and requires its language interpreters to be trained, certified and to adhere to a code of ethics to work with vulnerable populations, including survivors of domestic abuse. This commitment to ethical standards is foundational to ensure that not only is information being interpreted accurately, but also in a way that respects survivors’ rights to feel safe. INH has a roster of over 90 certified language interpreters in over 35 languages and dialects. INH is constantly growing, and responding to diverse and shifting regional language needs.

Interpretation services are available for individual or group counselling sessions, domestic violence shelters, court preparation and crown attorney meetings, legal appointments, medical appointments, parent-teacher meetings and government services, among other scenarios.

INCommunities is a part of a network of agencies in Ontario funded by the Ministry of Citizenship and Immigration to provide interpretation services for clients who are victims of domestic violence, sexual violence, or sexually exploited through human trafficking. These are major issues in Niagara. Southwestern Ontario accounts for 75% of all human trafficking cases in Canada, and Niagara region statistics indicate that the Niagara Regional Police will spending an alarming 14 hours a day on average responding to domestic violence calls. INH is therefore crucial to represent the voices of non-English speakers, ensuring that no matter what language is spoken, people can get the help they need. If you are a service provider that serves victims of domestic violence, sexual violence, or those sexually exploited through human trafficking, this service is offered at no cost to you.

Let INH be your point of language connection! The services are available 24/7, with an after-hours number for requests outside of the 9:00 a.m. – 5:00 p.m. office hours. To learn more about how our services can support your clients, please view additional material below:

Liz Smith, MA
Intake & Outreach Liaison
INCommunities, Interpreters Niagara Hamilton
inh@incommunities.ca

Niagara Knowledge Exchange & Community Calendar

Jan
23
Tue
Post-Stroke Depression @ Online
Jan 23 @ 12:00 pm – 1:00 pm

The prevalence of stroke is increasing with the aging Canadian population. One third of patients experiencing a stroke will develop post stroke depression (PSD).

PSD is associated with a reduced quality of life, poorer functional outcomes and increased risk of mortality. The Canadian Best Practice Recommendations for Stroke Care recommend that all stroke survivors be screened for depression. These guidelines also recommend initiating a referral process for PSD patients and offering appropriate pharmacological and non-pharmacological therapies.

This presentation will discuss the prevalence and impact of PSD, and develop an approach for the assessment and management of PSD patients.

This webinar is hosted by brainXchange.

Application Deadline: Multicultural Community Capacity Grant Program @ Online
Jan 23 @ 4:00 pm

This program provides funding to not-for-profit organizations that focus on newcomers and ethno-cultural groups for projects that promote diversity and inclusion. This is to make it easier for newcomers and ethno-cultural communities to fully participate in all facets of life in Ontario.

Eligible projects can receive $1,000 to $8,000 each. Up to $3 million is available this year. Organizations can apply for funding for one project.

Projects must address at least one of the following priorities:

  • civic engagement – facilitate community engagement, social integration and volunteerism to promote inclusion for immigrant and ethno-cultural communities
  • social connections – promote social connections and employment networking, including programs that reduce barriers and increase support for vulnerable groups
  • education and empowerment – promote intercultural understanding and break down barriers to participation in community life and decision-making
  • women’s empowerment – support empowerment by helping women of diverse cultural backgrounds to achieve their full social and economic potential
  • capacity building and partnerships – build the capacity of immigrant and multicultural organizations, and promote collaboration between service providers, to better serve newcomer and ethno-cultural communities

This grant is provided by the Ministry of Citizenship & Immigration.

Jan
24
Wed
Niagara Poverty Reduction Network Meeting @ Niagara Catholic District School Board
Jan 24 @ 9:00 am – 11:30 am

The Niagara Poverty Reduction Network (NPRN) is a group of residents, businesses and organizations that works together to improve the quality of life in Niagara. NPRN speaks with a community voice that incorporates the multiple voices of Niagara and prioritizes the voice of those currently experiencing poverty.

Topics of this meeting include:

Contact Natalie Chaumont if you need transportation assistance to attend this meeting (contact information above).

This meeting is hosted by the Niagara Poverty Reduction Network.

Brock VolunteerFEST @ Brock University - Guernsey Market Hall
Jan 24 @ 10:00 am – 2:00 pm

Brock University’s Student Life & Community Experience and Career Education is hosting VolunteerFEST on Wednesday, January 24th, 2018 from 10:00am-2:00pm.

The VolunteerFest will be taking place in the Guernsey Market Hall. The Registration Fee is $15, which includes a four-foot table, two chairs, and a parking pass.

This event is hosted by Brock University.

Lunch & Learn: The Business Case for Creating Inclusive Workplaces @ Big Marco's Italian Restaurant
Jan 24 @ 12:00 pm – 1:30 pm

Ontario’s Accessible Employment Standard requires you to make your employment practices accessible to meet the needs of employees and job applicants with disabilities. Learn how to meet the standard.

Learn about the business case for hiring people with disabilities and the requirements of the Employment Standard under the AODA. Having an inclusive workplace and an accessible organization makes good business sense.

You will learn:

  • How the Abilities Connect Fund can help you and employees needing accessible workplaces.
  • Ways to value ability employment, including the hiring and training of persons with a disability.
  • How to create ability workplace solutions, including assistive devices, training, and assessments.

This session is hosted by the Greater Niagara Chamber of Commerce.

Public Forum: What is Dementia? @ Niagara-on-the-Lake Public Library, Rotary Room
Jan 24 @ 1:00 pm

All public forums are free to attend and suitable for family and friends of individuals living with dementia.

Registration is required. To register, call 905-687-3914.

In the event of inclement weather, please call the office for information about rescheduling.

This public forum is hosted by the Alzheimer Society of Niagara Region.

Jan
25
Thu
211: A Tool for Alleviating Poverty @ Online
Jan 25 @ 12:00 pm – 1:00 pm

Reliable information is critical for solving problems and driving social innovation. By combining information about community services with cutting-edge technology, 211 is creating a powerful new form of social infrastructure. As a multi-channel information and navigation system, 211 is uniquely situated at the interface between the human needs associated with poverty and society’s policy and programmatic responses.

The support 211 provides is indispensable, particularly for people experiencing poverty and personal trauma who’s complex needs may pose barriers to obtaining help.

Now available to more than 20 million Canadians living in large cities, small towns, and rural and remote communities, 211 will expand to reach an additional 5 million people during the first half of 2018.

This webinar will explore how 211 is increasingly being leveraged by a wide range of stakeholders – people with lived experience, social service agencies, researchers and social planners, governments and other funders – to effectively address poverty.

This webinar is hosted by Tamarack.

SPONSORS

Ontario Trillium Foundation

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Niagara Knowledge Exchange is powered by a Niagara-wide network of people for collaboration, planning, learning, innovation and community action toward a stronger future for Niagara. We work hard to help foster a culture of Niagara-focused research and evidence-informed planning to support your community development innovations. To learn more about Niagara Connects, please visit our central website: www.niagaraconnects.ca or contact us: Email: info@niagaraconnects.ca, Phone: 905-688-6236
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