Language Interpretation Services Trained to Work with Vulnerable Populations in Niagara & Hamilton

INCommunities (formerly known as Information Niagara) is a leader in connecting residents of Niagara and surrounding areas to essential human services. With geopolitical trends indicating higher numbers of refugees and immigrants assimilating to new cultural environments, demand for providing service to non-English speakers and those with limited-English proficiency is increasing.

INCommunities is a community information centre that has been connecting people to services for over 40 years. Through four programs, including the 211 Helpline, Niagara Community Information Database, Volunteer Connections Program, and Language Interpretation Services, INCommunities is dedicated to its mission of strengthening communities by bringing people and services together.

Interpreters Niagara-Hamilton (INH)
Interpreters Niagara-Hamilton (INH) is a vital community program that offers a point of connection to non-English speakers with local service providers.

Established in 1987, INH is an integral liaison in reducing language barriers between service providers and their clients. In 2016, INH served over 750 clients in various social service sectors, including counselling, social assistance, healthcare, education, legal, and child welfare matters.

INH offers interpretation services in the Niagara Region and City of Hamilton and requires its language interpreters to be trained, certified and to adhere to a code of ethics to work with vulnerable populations, including survivors of domestic abuse. This commitment to ethical standards is foundational to ensure that not only is information being interpreted accurately, but also in a way that respects survivors’ rights to feel safe. INH has a roster of over 90 certified language interpreters in over 35 languages and dialects. INH is constantly growing, and responding to diverse and shifting regional language needs.

Interpretation services are available for individual or group counselling sessions, domestic violence shelters, court preparation and crown attorney meetings, legal appointments, medical appointments, parent-teacher meetings and government services, among other scenarios.

INCommunities is a part of a network of agencies in Ontario funded by the Ministry of Citizenship and Immigration to provide interpretation services for clients who are victims of domestic violence, sexual violence, or sexually exploited through human trafficking. These are major issues in Niagara. Southwestern Ontario accounts for 75% of all human trafficking cases in Canada, and Niagara region statistics indicate that the Niagara Regional Police will spending an alarming 14 hours a day on average responding to domestic violence calls. INH is therefore crucial to represent the voices of non-English speakers, ensuring that no matter what language is spoken, people can get the help they need. If you are a service provider that serves victims of domestic violence, sexual violence, or those sexually exploited through human trafficking, this service is offered at no cost to you.

Let INH be your point of language connection! The services are available 24/7, with an after-hours number for requests outside of the 9:00 a.m. – 5:00 p.m. office hours. To learn more about how our services can support your clients, please view additional material below:

Liz Smith, MA
Intake & Outreach Liaison
INCommunities, Interpreters Niagara Hamilton
inh@incommunities.ca

Niagara Knowledge Exchange & Community Calendar

Apr
21
Sat
Niagara Farm Day @ West Niagara Agricultural Centre
Apr 21 @ 10:00 am – 4:00 pm

Niagara Farm Day organizers hope this event will become an annual opportunity for families to spend time learning about Niagara agriculture and its important contribution to our food supply and the local economy.

Visitors to Niagara Farm Day will be able to visit with a number of primary producers who will each have a display featuring the primary focus of their farm. This will include dairy, bees, horse, beef, grains & oilseeds, flowers and more. Plans are also under way to allow visitors to experience a virtual reality tour of a farm with technology supplied by Farm & Food Care.

As the event draws closer, additional details and additional confirmations of participating commodities will become available. In the meantime, organizers invite everyone to “save the date” and plan to attend a fun agricultural themed family event. A great way to welcome the Spring season.

This event is hosted by the Niagara Federations of Agriculture & West Niagara Agricultural Society.

Apr
22
Sun
Sip & Share in Support of Project SHARE @ Lundy Manor Wine Cellars
Apr 22 @ 11:30 am

Join Project SHARE for their newest event!

Sip & Share is a spin-off of Traveling Tapas. Purchase a ticket to travel to 5 Niagara wineries to enjoy food & wine pairings at each location.

Ticket price is $100. Tickets can be purchased by phone (see contact information above) or by visiting Project SHARE between 8:30am-4:30pm.

Registration is at 11:30am, and buses depart at 12:00pm sharp.

This event is hosted by Project SHARE.

Apr
24
Tue
Community Overdose Response Planning @ Online
Apr 24 @ 1:00 pm – 2:00 pm

A public health approach to community overdose response planning works to prevent overdose deaths, promote access to substance use services, and strengthen system responses to promote health equity.

This webinar will:

  • Describe the key elements of a community overdose response plan.
  • Introduce tools to assess a community’s current state and overdose response needs.
  • Describe how to develop and implement a community overdose response plan.

This webinar is hosted by the CAMH Provincial System Support Program.

Connecting with Ontario Seniors: Moving from Social Isolation to Social Inclusion @ Online
Apr 24 @ 1:00 pm – 2:00 pm

“The social isolation of seniors can cause communities to suffer a lack of social cohesion, higher social costs, and the loss of an unquantifiable wealth of experience that older adults bring to our families, neighbourhoods, and communities.” (Stats Canada, 2016). Reaching out to socially isolated older adults requires us to rethink our traditional service and program delivery methods.

During this webinar, Bonnie Schroeder will review why older adults are isolated and how this isolation differs from loneliness and solitude. Rachel Sutcliffe will then present findings from an Ottawa-based program entitled “Seniors Centre Without Walls”. Nancy Angus will conclude the presentation by describing the “Grand Individuals Aging with Neighbours in Thunder Bay” (GIANTS) program.

This webinar will be of particular interest to community planners and service providers interested in better understanding how we can connect to and include socially isolated older adults.

A resource package will be provided to participants following the event.

This webinar is hosted by the Age-Friendly Communities Outreach Program.

Apr
25
Wed
CONNECT 2018 – Canada’s Learning and Technology Conference @ Scotiabank Convention Centre
Apr 25 – Apr 27 all-day

CONNECT 2018 is Canada’s national learning and technology conference.

CONNECT 2018 will create a unique opportunity for educators, administrators, and technology specialists to CONNECT and engage with peers from across Canada with the goal of exploring how technology can be used to enhance teaching and learning. With over 2000 educators and administrators, as well as technology industry leaders attending this year, you will have a unique and powerful opportunity to present your teaching methods and products; showcasing new, innovative, and critical thinking, teaching and learning.

This conference is hosted by the District School Board of Niagara.

Special Lecture with Journalist Sally Armstrong – Uprising: A New Age is Dawning for Every Mother’s Daughter @ Armenian Community Centre
Apr 25 @ 10:00 am – 12:00 pm

Human rights activist, journalist and award-winning author Sally Armstrong has covered stories about women and girls in zones of conflict all over the world.

Sally will share eyewitness accounts of her experiences in many of the world’s conflict zones. Focusing on the plight of women enduring repressive regimes, Sally is an advocate for the struggle to obtain basic human rights for many of the world’s poorest populations. She’ll bring news from Iraq, Afghanistan, and South Sudan.

This is a lecture you won’t want to miss. Seating is limited to 250.

This event is hosted by Lifelong Learning Niagara.

Health Privacy Issues on Campus @ Online
Apr 25 @ 12:00 pm – 1:00 pm

Clinical and non-clinical staff on campuses across Ontario support students while navigating and respecting their privacy on a daily basis. At times this can lead to questions and confusion.

This webinar will provide them with information on:

  • How The Personal Health Information Protection Act, 2004 (PHIPA) and The Health Care Consent Act, 1996 (HCCA) apply to campuses.
  • How common campus scenarios play out play out under Ontario’s privacy and consent legislation.

Presenters:

  • Anna Tersigni Phelan (Chief Privacy, Risk, and Health Information Officer, Canadian Mental Health Association Waterloo Wellington)
  • Meredith Gardiner (Director of Services, Regional, Canadian Mental Health Association)

This webinar is hosted by the Centre for Innovation in Campus Mental Health.

SPONSORS

Ontario Trillium Foundation

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Niagara Knowledge Exchange is powered by a Niagara-wide network of people for collaboration, planning, learning, innovation and community action toward a stronger future for Niagara. We work hard to help foster a culture of Niagara-focused research and evidence-informed planning to support your community development innovations. To learn more about Niagara Connects, please visit our central website: www.niagaraconnects.ca or contact us: Email: info@niagaraconnects.ca, Phone: 905-688-6236
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