Language Interpretation Services Trained to Work with Vulnerable Populations in Niagara & Hamilton

INCommunities (formerly known as Information Niagara) is a leader in connecting residents of Niagara and surrounding areas to essential human services. With geopolitical trends indicating higher numbers of refugees and immigrants assimilating to new cultural environments, demand for providing service to non-English speakers and those with limited-English proficiency is increasing.

INCommunities is a community information centre that has been connecting people to services for over 40 years. Through four programs, including the 211 Helpline, Niagara Community Information Database, Volunteer Connections Program, and Language Interpretation Services, INCommunities is dedicated to its mission of strengthening communities by bringing people and services together.

Interpreters Niagara-Hamilton (INH)
Interpreters Niagara-Hamilton (INH) is a vital community program that offers a point of connection to non-English speakers with local service providers.

Established in 1987, INH is an integral liaison in reducing language barriers between service providers and their clients. In 2016, INH served over 750 clients in various social service sectors, including counselling, social assistance, healthcare, education, legal, and child welfare matters.

INH offers interpretation services in the Niagara Region and City of Hamilton and requires its language interpreters to be trained, certified and to adhere to a code of ethics to work with vulnerable populations, including survivors of domestic abuse. This commitment to ethical standards is foundational to ensure that not only is information being interpreted accurately, but also in a way that respects survivors’ rights to feel safe. INH has a roster of over 90 certified language interpreters in over 35 languages and dialects. INH is constantly growing, and responding to diverse and shifting regional language needs.

Interpretation services are available for individual or group counselling sessions, domestic violence shelters, court preparation and crown attorney meetings, legal appointments, medical appointments, parent-teacher meetings and government services, among other scenarios.

INCommunities is a part of a network of agencies in Ontario funded by the Ministry of Citizenship and Immigration to provide interpretation services for clients who are victims of domestic violence, sexual violence, or sexually exploited through human trafficking. These are major issues in Niagara. Southwestern Ontario accounts for 75% of all human trafficking cases in Canada, and Niagara region statistics indicate that the Niagara Regional Police will spending an alarming 14 hours a day on average responding to domestic violence calls. INH is therefore crucial to represent the voices of non-English speakers, ensuring that no matter what language is spoken, people can get the help they need. If you are a service provider that serves victims of domestic violence, sexual violence, or those sexually exploited through human trafficking, this service is offered at no cost to you.

Let INH be your point of language connection! The services are available 24/7, with an after-hours number for requests outside of the 9:00 a.m. – 5:00 p.m. office hours. To learn more about how our services can support your clients, please view additional material below:

Liz Smith, MA
Intake & Outreach Liaison
INCommunities, Interpreters Niagara Hamilton
inh@incommunities.ca

Niagara Knowledge Exchange & Community Calendar

Jun
24
Sun
Ride Don’t Hide @ Brock University
Jun 24 @ 8:00 am – 12:00 pm

Be a part of something bigger – join Ride Don’t Hide on June 24th, 2018.

When we hide, mental health stays hidden. When we ride, we create change. Ride or walk in plain sight this year and help us raise funds to support immediate mental health services offered by Canadian Mental Health Association (CMHA) Niagara.

This year’s event will support the Safe Beds program, a voluntary, non-medical facility that offers 24/7 crisis counselling and a safe therapeutic environment for individuals to stay on a short-term basis in order to work through their crisis.

This event is designed for participants of all ages, with a 5km low-intensity route located on Brock University’s campus, and more challenging 15km and 25km routes extending down Cataract Rd towards Howell’s Family Pumpkin Farm.

This event is hosted by CMHA Niagara.

Jun
26
Tue
Applied Suicide Intervention Skills Training (ASIST) @ Mountainview United Church
Jun 26 @ 8:30 am – Jun 27 @ 4:00 pm

The emphasis of the ASIST workshop is on suicide first-aid, to help a person at risk stay safe and seek further help.

Attendance at the full two days is required in order to receive a certificate of completion.

Learn how to:

  • Recognize invitations to help
  • Reach out and offer support
  • Review the risk of suicide
  • Apply a suicide intervention model
  • Link people with community resources

Contact Sara Wardell (swardell@mainstreamservices.com) to register.

This workshop is hosted by Mainstream.

Seniors Information and Active Living Fair @ Coronation Centre
Jun 26 @ 10:00 am – 2:00 pm

The City of Niagara Falls and the Coronation Recreation Centre are hosting a free Seniors Information and Active Living Fair.

There will be seminars, over 30 information booths, a free blood pressure clinic, free food, and a live country band.

Youth-Centred Approaches to Meaningful Engagement – Engaging Youth in Program Design & Development @ Online
Jun 26 @ 11:00 am – 12:30 pm

How can we intentionally and meaningfully engage youth in the design, development, and evaluation of our programs? How can we ensure that our work is youth-centered and reflective of youth voice?

Youth organizations deliver critical programs to improve youth wellbeing across Ontario. In this webinar series, discover strategies and best practices for meaningfully engaging youth in program planning (design and development) and evaluation.

Part One will focus on engaging youth in program planning, and will feature YouthREX’s Stefanie Stuart, Youth Program Supports Manager, in conversation with frontline youth workers and young people.

This webinar is hosted by YouthREX.

Niagara Health Annual General Meeting @ Niagara Health - St. Catharines Site
Jun 26 @ 2:30 pm

Niagara Health invites you to their Annual General Meeting on Tuesday, June 26th at 2:30pm.

This event will be held in the Community Leaders’ Auditorium at the St. Catharines site.

Keynote Speaker: Dr. Gervan Fearon, President and Vice-Chancellor Brock University

RSVP to Corporate Communications by June 15 (see email address above).

This event is hosted by Niagara Health.

Jun
27
Wed
Applied Suicide Intervention Skills Training (ASIST) @ Mountainview United Church
Jun 27 @ 8:30 am – Jun 28 @ 4:00 pm

The emphasis of the ASIST workshop is on suicide first-aid, to help a person at risk stay safe and seek further help.

Attendance at the full two days is required in order to receive a certificate of completion.

Learn how to:

  • Recognize invitations to help
  • Reach out and offer support
  • Review the risk of suicide
  • Apply a suicide intervention model
  • Link people with community resources

Contact Sara Wardell (swardell@mainstreamservices.com) to register.

This workshop is hosted by Mainstream.

Multiculturalism Day Celebration
Jun 27 @ 10:00 am – 2:30 pm

June 27 is Canada’s Multiculturalism Day Celebration – Many Flags, Many Nations: Niagara’s Multicultural Mosaic

Niagara Folk Arts Multicultural Centre invites the community to join it in celebrating Canada’s ethnic diversity on Multiculturalism Day by producing the national flag replicas of the many communities of immigrants that have made Niagara their new home.

Program starts at 10:30 a.m. with live music, interactive activities, World Cup live streaming, and a community barbecue.

This event is hosted by Niagara Folk Arts Multicultural Centre.

SPONSORS

Ontario Trillium Foundation

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Niagara Knowledge Exchange is powered by a Niagara-wide network of people for collaboration, planning, learning, innovation and community action toward a stronger future for Niagara. We work hard to help foster a culture of Niagara-focused research and evidence-informed planning to support your community development innovations. To learn more about Niagara Connects, please visit our central website: www.niagaraconnects.ca or contact us: Email: info@niagaraconnects.ca, Phone: 905-688-6236
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